Managed IT Services

Overcome the IT Issues That Hold You Back.

From monitoring to security, Infinigence Consulting helps you stay in control of your IT infrastructure – keeping your IT systems running smoothly at all times for improved productivity.

Managed IT Service

Why Choose Us as Your MSP?

Do you know that it takes over 200 days to detect a breach? Why wait for someone to attack your systems when our managed IT services can help you stay on top of your game. Here are some of our KPIs to help you make the right choice:

4 Minutes

Average Response Time

92.50%

Same-Day Resolution Rate

99%

SLA Met

96%

Customer Retention

300+

Endpoints Managed

We Cut Through the Complexities. Making IT Use Simple and Productive. Here’s How:

IT Help Desk

Our IT help desk provides instant support to help you overcome the day-to-day technical issues that can halt productivity. With a strong focus on streamlining operations, we provide you with a roadmap to help you gain a cutting-edge IT infrastructure in terms of hardware, software and operational techniques.

IT company
network support

Email & Collaboration

Want to boost productivity and workforce collaboration? Then let us create a unique shared workspace. With the all-rounder productivity suite, Microsoft 365, you can gain easy access to emails, contacts, tasks and calendars – completely streamlining the way you work. Team members and external users can communicate over audio, video, or instant chats – all using one platform.

Share files and folders using drives and clouds, creating a central hub for all file sharing. Not just that, you also get your very own enterprise email with a 50 GB storage along with an antivirus to keep your data and systems secure.

Remote Monitoring & Management (RMM)

Outdated technology and equipment can significantly limit your productivity and leave you in the past. Whether it’s from freezing or error messages, Microsoft claims that businesses lose around 1.8 billion dollars every year.

We offer an innovative Remote Monitoring and Management tool that ensuring every part of your IT system is upgraded and running smoothly. You’ll get instant upgrades and updates, improved security, an enhanced end-user experience and tonnes more.

 IT help desk
managed it services

Network Monitoring & Management

With modern businesses completely reliant on IT systems and needing round-the-clock support, our network monitoring experts are on standby to cater to your every need.

Whether you need emergency patchwork or are caught in a massive IT crisis, we ease the stress by resolving them in real-time. The next your IT system has a breakdown, we’ll provide support to all people and all devices connected to your network for effective results.

IT Security & Compliance

Any information exchanged through your IT network may be susceptible to breach or a virus attack. That’s why Infinigence Consulting offers triple security (network, endpoint & email) to cover all the possible gateways of attack – before they strike. We help you keep an eye on everything from emails to unauthorized access so that you can sleep worry-free at night, knowing that your company is in safe hands.

IT company
IT support

Backup & Disaster Recovery

Backup and Disaster Recovery are two of the most crucial components of a layered IT security strategy. About 94% of the companies that suffer from catastrophic data breaches do not survive, while 51% close within two years.

Infinigence Consulting offers a fully managed backup and disaster recovery solution specifically designed to protect your business. We provide a smart and disaster-focused strategy, real-time monitoring, backup testing and validation, instant recovery, and end-to-end encryption to safeguard your business from unwarranted attention.

VCIO

Are you interested in making your business more scalable and profitable? Infinigence Consulting provides you your own virtual Chief Information Officer, utilizing his expertise to align your IT objectives with your business goals – helping you take the right initiatives and create a brighter future for your business.

Without strategic IT consulting, you may end up making the wrong move. Your virtual CIO will take care of your entire IT infrastructure and the complexities that come with it while devising cost-appropriate IT strategies to help gain the competitive advantage.

network support
IT help desk

Vendor Management

Vendor management is crucial in providing your strategic source department with a firm and non-collapsing structure that tackles any surprises with confidence.

Our expertise at Infinigence Consulting helps you avoid duplicative IT services, uncontrolled IT price changes, non-compliance issues, missed prospects to leverage spend and more. We ensure a smooth ride that leads to infinite growth.

Domain & DNS Management

In today’s online market, Domain & DNS management can be game-changing. You need to make sure that you are always live and ready to serve your customers.

We help automate your domains, close security gaps, improve website availability and enhance performance. While most MSPs promote one DNS server, we recommend two or more to help prepare for the unforeseen redundancies.

managed it services

Why Infinigence Consulting?

Whether your business has just started or you’re looking for a full-time IT specialist, then let us provide a tailored solution. We operate using an all-inclusive per user model, charging a flat fee for every user or device that you need to be covered.

At Infinigence Consulting, we do more than just day-to-day IT services, we minimize costs and downtime while maximizing security and productivity for the future.

Flat Fee per Month

Enjoy access to industry-leading tools and leading-edge managed IT services for a flat fee with no ‘hidden’ or extra charges.

Proactive Approach and Automated Recovery

We ensure that your systems run optimally and your business enjoys uninterrupted growth. Instant backup recovery helps you stay in the game with minimal downtimes.

Instant Access to Certified Personnel

Get instant help and achieve unlimited growth with our top-rated support engineers.

Constant IT Monitoring

We track and eradicate minor problems before they turn into major struggles.

System Health Reports

We make sure your assets and systems are working to their full potential, with real-time reports and instant upgrades.

Augmented Control

We keep your IT infrastructure optimized with your own virtual CIO and elevate your business with strategic IT consulting and planning.

Secure Your Networks, Servers and Systems

We block cybersecurity threats and keep your data and systems secure at all times.

infinigence expert team

Talk to Our Expert Team Today

If your business needs expert advice and guidance, then contact us today to get started. With over ten years of experience, we’ve helped companies big and small optimize their business for a constantly changing digital world.

Speak TO us on

+973 1330 6090

Partners

We Work With